July 7, 2015 (52 total)

Date: July 7, 2015

Time: 10am - 6pm

Hours Completed: 8 (52 total)

Reference Desk:

Today I spend the morning at the reference desk with the library director.  A lot of patrons had computer issues such as getting more than one page to print on a page, logging onto the Internet, and formatting emails to print.  I have been noticing that about half of the questions at the reference desk are actual "reference" questions and the other half usually have to do with technology, primarily printing, using the computers, or logging onto the library's wireless.

Roberta got an interesting phone call from a patron asking if we had the book "The Marshmallow Test: Mastering Self-Control" by Walter Mischel.  He was calling to see if we had the book and was angry that none of the libraries in our system (Dodge, Jefferson, and Washington counties).  He was very insistent that the library "has to have the book" because it is "the best book ever written."  We were interested to learn more about the book, so I spend some time researching reviews and looking at what libraries in Wisconsin owned a copy.

Children's Desk:

During the afternoon, I worked at the Children's Desk.  There was a program for elementary school kids going on and a lot of kids were turning in their summer reading logs.  I spent most of the time helping kids find books in the collection and putting books on hold.

Processing/Cataloging:

While at the Children's Desk, I also labeled and covered books.